Purchase Conditions

The following terms and conditions govern the use of the website and the purchase of products through Racine Jewels.. By making a purchase, the user accepts these terms and conditions.

 

1. Prices and payments

  • Product prices are those indicated on the website at the time of purchase.

     

  • The total price includes VAT and other applicable taxes, if any.

     

  • Los métodos de pago disponibles incluyen tarjeta de crédito y débito, PayPal, transferencia bancaria, Apple Pay y Google Pay.

     

 

2. Purchase process

  • To make a purchase, the user must complete the product selection process, provide shipping information, and make the payment.

     

  • Once the order has been placed, a confirmation email will be sent with the purchase details.

     

 

3. Shipping and Delivery

  • Orders will be sent to the address indicated by the user during the purchase process.

     

  • Delivery times may vary depending on location and product type. An estimated delivery time will be provided at checkout.

     

  • Shipping costs will be calculated based on the user's location and the size of the order.

 

4. Returns and refunds

  • El usuario tiene derecho a devolver los productos en un plazo de 14 días desde la recepción del pedido, siempre que el producto esté en su estado original y sin abrir.

     

  • The customer will be responsible for the return shipping costs, except in the case of a defective product or a shipping error.

     

  • Refunds will be issued once the returned products have been received and checked.

     

 

5. Guarantee

  • Todos nuestros productos están cubiertos por una garantía de 1 mes. En caso de defecto de fabricación, el cliente podrá solicitar un cambio o reembolso, siempre que se cumplan las condiciones establecidas.

     

 

6. Responsibility

  • The store is not responsible for direct or indirect damages resulting from the improper use of the products sold, except in cases where the law establishes otherwise.

     

 

7. Modifications

  • Racine Jewels reserves the right to modify these purchase conditions at any time. Modifications will be applicable from the date of their publication on the website.